First Nations - Revenue Consultant

Are you a talented and passionate individual from the First Nations community?   

We invite you to join WaterNSW and be part of a thriving, inclusive team that celebrates diversity and values unique perspectives.  

At WaterNSW, we communicate openly and honestly whilst maintaining respect for one another. We understand everyone is different, and this is what we value as part of our inclusive culture.  

We are currently recruiting for Revenue Consultant and would love to hear from you!   

Acknowledgement of Country  
WaterNSW acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present.  

Our perks and benefits:  

We believe that our employees should be as well taken care of as our rivers, dams, and pipelines, that’s why we offer a load of benefits.   

• Aboriginal Support Network   

• Flexible working   

• Work a 9-day fortnight at full pay on the Enterprise Agreement   

• Up to 16 weeks paid parental leave   

• Yearly corporate wear allowance   

• Professional development and educational assistance   

• A supportive and inclusive work culture that embraces diversity, cultural understanding and values   

• An opportunity to work on country and be part of a team that is making a real difference in the NSW communities. Visit our First Nations programs page for more information: https://www.waternsw.com.au/about-us/our-business/first-nations-programs   

Location: Parramatta or Dubbo
  
Salary: Attractive remuneration on offer
  
Tenure: Full-Time, Permanent
  

What we are looking for: 

• A strong desire to contribute your skills and expertise to our business   

• Someone who is of Aboriginal or Torres Strait Islander decent / identifies as an Aboriginal or Torres Strait Islander and is accepted as such by the community in which they were born, has lived or currently lives   

• A commitment to promoting and preserving Aboriginal culture and value  

• Tertiary qualification in finance or accounting or equivalent experience in a similar role (e.g. Billings, Accounts Receivable, Accounts Payable, Finance Administration)

• Proven ability to meet conflicting deadlines and work in a high-volume work environment

• Demonstrated commitment to quality customer service 

• Detailed understanding of Continuous Improvement tools and processes. 

• Good communication, stakeholder engagement and interpersonal skills

Join us on our journey to build a more inclusive workplace and make a difference in the lives of our customers and communities.   

What you will work on: 

• Manage revenue as per the revenue calendar, ensuring revenue is issued on time, whilst maintaining a high degree of accuracy

• Manage receipting and transaction allocation activities to WaterNSW customers 

• Assist with revenue assurance projects to ensure minimal revenue leakage whilst maintaining a high degree of professionalism and upholding relationships with key areas of WaterNSW 

• Manage complex customer billing, credit enquiries and complaints referred from the Helpdesk

• Ensure timely resolution of systemic issues, thinking outside of the square and with a Continuous Improvement mindset