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Infrastructure, Operations & Cloud Manager

Job No: WaterNSW3141
Location: Parramatta


Ready to make a splash in your career? WaterNSW is seeking an experienced Infrastructure, Operations & Cloud Manager (Full-time, Permanent) to join our team.  

This is an opportunity to work with an essential organisation creating a more sustainable future for the state.  

This role offers the flexibility to work around life, your contribution will be valued, and you’ll be supported to build a rewarding career. 

 

Our perks and Benefits:

At WaterNSW, we believe that our employees should be as well taken care of as our rivers, dams, and pipelines, that’s why we offer a load of benefits.  

  • Flexible working. 
  • Up to 16 weeks paid parental leave. 
  • Fertility leave. 
  • Corporate wear allowance.  
  • Professional development and educational assistance. 
  • Access to remote area benefit packaging – based on work location.
  • Attractive remuneration.
  • And so much more! 

 

What you’ll do: 

  • Provide strategic leadership to maintain an infrastructure strategy and investment roadmap that delivers and manages a modern, secure, and cost-effective mix of IT and OT infrastructure aligned with enterprise architecture, strategy, service expectations, and legislative obligations.
  • Maintain oversight of proposed changes to the technology landscape, ensuring services deployed onto infrastructure are well architected and sustainable.
  • Ensure the availability, integrity, performance and security of IT and OT infrastructure. Plan and deliver lifecycle management of infrastructure hardware and services.
  • Manage contracts, vendor performance and relationships. Develop and execute operational processes, including backups, security patching, database administration, service provisioning, and support in accordance with cyber security maturity framework requirements. 
  • Establish, maintain and operate plans, procedures, and technologies to detect, analyse, and respond to infrastructure events and to respond to and sustain operations throughout a disaster. Manage cyber security and technology incident response teams.


What we are looking for:  

  • Tertiary education in Information Technology, Information Systems, Computer Science or a related field.
  • Proven experience in leading and promoting client focussed service delivery in a mid-sized, complex and geographically diverse ICT environment.
  • Extensive experience and a working knowledge of the management of an ICT infrastructure or Operations team in alignment with best practice. 
  • Proven leadership and staff resource management skills in an IT environment, including people, process & technology management skills. 
  • Proven experience in the successful negotiation and management of contracts & external vendor management.
  • Current NSW Drivers Licence.

 

How we will support you: 

At WaterNSW, we balance flexibility – and the way we work – with the needs of the business, our teams, and us as individuals.

When it comes to working in an office, we work in a hybrid way. If you’re required to be in the field or on site, the benefits of flexibility can be achieved in other ways, such as through a condensed work week.

 

We are proud to be a WORK180 Endorsed Employer and are committed to providing equal opportunities for women. Visit our WORK180 page to access our benefits and career development opportunities. 

 

More about our team / culture:

No matter how or where you work, safety is the number one priority. This means the physical and mental safety of you, your colleagues, and the public.

 

Who is WaterNSW? 

WaterNSW operates the state’s dams, capturing and storing water, and then supplying it ready for distribution – for the environment, agriculture, industry and the community. With 41 major dams and hundreds of waterways across the state, we play a vital role at the source of the state’s water, delivering two thirds of all water used in NSW.   

We’re the people taking care of the state’s water at the source – capturing, storing, delivering. Find out more at waternsw.com.au. 

 

For more information, please reach out to: Azmine Amer (azmine.amer@waternsw.com.au)

  

Please note applications for this position will close on 14th November 2025, 5.00pm.

 

Click for Position Description - Please note this can only be accessed on the WaterNSW Careers Page. 

 

You must have full work rights in Australia to qualify for all positions at WaterNSW.  

  

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant. 

  


Privacy and collection of your personal information 

If you apply for a position via our website or recruitment@waternsw.com.au, WaterNSW may collect your personal information. Please visit WaterNSW’s Privacy Page to view the Careers Collection Notice for more information about how WaterNSW collects, uses, and discloses your personal information. 

 

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