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Data Service Officer

Job No: WaterNSW3222
Location: Parramatta


Ready to make a splash in your career? WaterNSW is seeking an experienced Data Service Officer (Full Time, Permanent) to join our team.  

This is an opportunity to work with an essential organisation creating a more sustainable future for the state.  

This role offers the flexibility to work around life, your contribution will be valued, and you’ll be supported to build a rewarding career. 

 

Our perks and Benefits:

At WaterNSW, we believe that our employees should be as well taken care of as our rivers, dams, and pipelines, that’s why we offer a load of benefits.  

  • Flexible working  

  • Work a 9-day fortnight at Full pay on the Enterprise Agreement  

  • Up to 16 weeks paid parental leave 

  • Fertility leave 

  • Corporate wear allowance

  • Professional development and educational assistance  

  • Salary Range starting from $99,595 + Super  

  • And so much more! 

 

What you’ll do: 

  • Provide high-quality support to WaterNSW and external customers by coordinating data import processes, ensuring system reliability, and assisting users in the effective use of data systems and tools.

 

  • Extract, cleanse, validate and prepare data to meet internal and external data requests, ensuring accurate and timely delivery of information to customers.

 

  • Apply established validation, quality assurance, and control processes to maintain the accuracy, reliability, and completeness of data assets.

 

  • Identify operational issues and improvement opportunities, contributing to enhancements in data processes, systems, and service delivery in collaboration with the Lead Data Service Officer.

 

What we are looking for:  

  • Tertiary qualification in Computer Science, Statistics, Data Analytics, or a related discipline, or equivalent practical experience.

 

  • Advanced Microsoft Excel skills, including complex formulas, pivot tables, data validation, and automation.

 

  • Working knowledge of data visualisation tools (e.g. Power BI, Tableau, or similar) to clearly communicate insights.

 

  • Demonstrated experience in a customer-facing environment, providing clear, timely, and professional support through written and verbal communication.

 

  • Experience producing, analysing, and interpreting operational datasets to support service delivery and performance monitoring.

 

  • Highly developed written and verbal communication skills, with the ability to explain technical or operational information in concise, plain English.

 

How we will support you: 

At WaterNSW, we balance flexibility – and the way we work – with the needs of the business, our teams, and us as individuals.

When it comes to working in an office, we work in a hybrid way. If you’re required to be in the field or on site, the benefits of flexibility can be achieved in other ways, such as through a condensed work week.

 

We are proud to be a WORK180 Endorsed Employer and are committed to providing equal opportunities for women. Visit our WORK180 page to access our benefits and career development opportunities. 

 

More about our team / culture:

No matter how or where you work, safety is the number one priority. This means the physical and mental safety of you, your colleagues, and the public.

 

Who is WaterNSW? 

WaterNSW operates the state’s dams, capturing and storing water, and then supplying it ready for distribution – for the environment, agriculture, industry and the community. With 41 major dams and hundreds of waterways across the state, we play a vital role at the source of the state’s water, delivering two thirds of all water used in NSW.   

We’re the people taking care of the state’s water at the source – capturing, storing, delivering. Find out more at waternsw.com.au. 

 

For more information, please reach out to: Nathan Hollis at nathan.hollis@waternsw.com.au 

  

Please note applications for this position will close on 6 March 2026 at 5:00pm 

 

Click for Position Description - Please note this can only be accessed on the WaterNSW Careers Page. 

 

You must have full work rights in Australia to qualify for all positions at WaterNSW.  

  

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant. 

  


Privacy and collection of your personal information 

If you apply for a position via our website or recruitment@waternsw.com.au, WaterNSW may collect your personal information. Please visit WaterNSW’s Privacy Page to view the Careers Collection Notice for more information about how WaterNSW collects, uses, and discloses your personal information. 

 

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